📦 How to Track Your Order

Product Category: All Inkmaker SRL Products
Company: Inkmaker SRL
Topic: Order Tracking
Last Updated: May 2025

🔍 Overview

Once you've placed an order with Inkmaker SRL, tracking its status is quick and easy. This article will guide you through the different ways to check your order’s progress, from confirmation to delivery.

🛒 After You Place an Order

Once your order is submitted, you will receive:

Order Confirmation Email
- Sent within a few minutes of order placement.
- Includes your Order Number and summary of items.
Shipping Confirmation Email (once dispatched)
- Includes your tracking number and a link to track your shipment in real time.
- Carrier details (e.g., DHL, UPS, or freight forwarder) will be included.

🧭 How to Track Your Order

Option 1: Track via Confirmation Email

Open your Shipping Confirmation Email.
Click the tracking link provided.
You’ll be redirected to the carrier’s tracking page with real-time status updates.

Option 2: Track via Inkmaker Customer Portal

If you have a registered account:

Go to www.inkmaker.com
Click Login and enter your credentials.
Navigate to My Orders > Order History
Select the relevant order and click Track Shipment

You’ll see:

Estimated delivery date
Shipment status (e.g., In Transit, Delivered)
Carrier information and tracking number

Option 3: Contact Customer Service

If you did not receive a confirmation email or tracking information:

📧 Email: orders@inkmaker.com
📞 Phone: +39 011 947 22 13
📠 Provide your:

Order number (if available)
Company name and contact details
Order date or PO number

Our team will respond within 1 business day.

🚚 Typical Delivery Times

Region	Estimated Delivery
Italy	1–3 business days
EU Countries	3–5 business days
Non-EU Europe	5–7 business days
International	7–10 business days

Actual delivery times may vary depending on stock availability, shipping method, and customs clearance.

🧾 Need an Invoice or Delivery Note?

You can download these documents:

From your Customer Portal under “Order History”
Or request via invoicing@inkmaker.com

📌 Tips

Always check your spam or junk folder for confirmation emails.
If you have multiple shipments, each may have a separate tracking number.
For large equipment orders, Inkmaker’s logistics team may coordinate delivery directly with you.

✅ We're Here to Help

If you have any questions or concerns about your order status, don’t hesitate to reach out.

Customer Support
📧 support@inkmaker.com
📞 +39 011 947 22 13
🕒 Monday–Friday, 08:00–17:00 (CET)

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