How to change my booking?

We know that plans can shift, and flexibility is key. If you need to change a booking—such as updating the date, time, or other event details TT-Line is here to support you. Here’s how to make changes to an existing booking.

📌 Change Eligibility

Before requesting a change, please check the venue’s modification policy, which is typically outlined:

• In your booking confirmation email
• On the booking details page in your TT-Line dashboard

Some venues allow changes up to a certain number of days before the event, while others may treat changes as cancellations, depending on their terms.

---

🔁 How to Request a Change

1. Log into your TT-Line account
   Head to ttline.com and sign in using your corporate login.
2. Go to ‘My Bookings’
   Navigate to the ‘My Bookings’ section to view your active and past bookings.
3. Select the Booking
   Find and click on the booking you want to modify.
4. Click ‘Request a Change’
   If changes are permitted, you’ll see a ‘Request a Change’ button. Click it to submit your new preferred date, time, or other details.
5. Submit Your Request
   Provide the updated details in the form and submit your request. An TT-Line team member will review it and coordinate with the venue.

---

💡 What Happens Next?

• We’ll contact the venue to confirm availability for your requested changes.
• If approved, you’ll receive an updated booking confirmation.
• If changes aren’t possible, we’ll let you know your options (including cancellation or alternate venues).

---

📞 Need Help?

If you’re unsure what changes are allowed or need to make urgent updates, our support team is ready to assist.

🕐 Support Hours: Monday to Friday, 9am–6pm (local time)
📧 Email: [e-mail]
💬 Or use the live chat on your TT-Line dashboard

---

At TT-Line, we’re committed to making your event planning as flexible and stress-free as possible.